Carteia Help Center
Documentation
All guides to use Carteia: from first sign-in to API integrations. Updated alongside the product.
Categories
Getting started
First steps on Carteia: registration, verification, initial setup.
5 guides
Menu
Building and publishing the digital menu.
8 guides
Reach
QR code, analytics, SEO and public visibility.
6 guides
Operations
Reservations, spaces, CRM, marketing, food cost, team.
15 guides
Billing
Plans, credits, billing, cancellation.
1 guide
Account
Profile, security, data export, API.
4 guides
Plan differences
What changes between Assaggio, Osteria, Bistro, Ristorante, Insegna and Insegna+.
| Feature | Assaggio Free | Osteria 8€/month | Bistro 25€/month | Ristorante 59€/month | Insegna 129€/month | Insegna Plus 199€/month |
|---|---|---|---|---|---|---|
| Venues included | 1 | 1 | 1 | 1 | 2 | 5 |
| Digital menu languages | 2 | 2 | 4 | 8 | 8 | 8 |
| PDF export languages | 2 | 2 | 4 | 8 | 8 | 8 |
| Credits included per month | — | 15 | 60 | 250 | 600 | 1000 |
| AI menu imports / month | — | 2 | 10 | 35 | 120 | 200 |
| PDF exports / month | 1 | 3 | 15 | 50 | 150 | 250 |
| Dishes per venue | 40 | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Collaborators | — | — | 1 | 3 | Unlimited | Unlimited |
| Reservations from the menu | ||||||
| Advanced booking and table manager | ||||||
| Orders & table QR (add-on) | — | — | — | 15€/month | 15€/month | 15€/month |
| Website booking widget (add-on) | — | — | — | 9€/month | 9€/month | 9€/month |
| Wine and beer list | ||||||
| AI wine pairing and dish FAQ | ||||||
| Custom QR with your logo | ||||||
| PDF without watermark | ||||||
| Always-on automatic translations | ||||||
| Menu analytics | ||||||
| Advanced analytics | ||||||
| Food cost and margins | ||||||
| Customer address book | ||||||
| Advanced customer segments | ||||||
| Email and marketing campaigns | ||||||
| Marketing automation | ||||||
| Events and quotes | ||||||
| Loyalty points | ||||||
| Public page customization | — | Colors | Full | Full | Full | Full |
| Featured photos | — | 3 | Unlimited | Unlimited | Unlimited | Unlimited |
| Discount on credit packs | — | −5% | −15% | −25% | −40% | −40% |
| White-label and API |
Carteia
Paid add-ons
Extra features you can activate on any eligible plan, on top of the subscription.
| Add-on | Price | Available from |
|---|---|---|
| Extra venue | 19€/month | Bistro |
| Extra collaborator | 5€/month | Bistro |
| Extra digital language | 3€/month | Osteria |
| Booking widget for your website | 9€/month | Ristorante |
| Orders & table QR | 15€/month | Ristorante |
| Spazio di archiviazione extra | 4€/month | Osteria |
Credit costs
How many credits each AI, PDF or email action consumes.
| Operation | Cost in credits |
|---|---|
| Import a menu from PDF with AI | 8 |
| Automatic menu translation(per language) | 2 |
| Export the menu to PDF | 2 |
| Extra language in the PDF export | 1 |
| AI redesign of the PDF menu | 6 |
| AI-suggested wine pairing | 1 |
| Automatic dish Q&A | 2 |
| AI advanced analysis report | 5 |
| AI-generated marketing advice | 4 |
| Create a campaign with AI | 6 |
| Send emails to customers(1 credit per 10 emails) | 1 |
| Send a WhatsApp message | 2 |
| Import the customer list from a file(1 credit per 100 contacts) | 1 |
| Event quote in PDF | 1 |
| Food cost of a recipe | Free |
| Periodic food cost report | 1 |
| Food cost export to Excel | 1 |
Most read guides
- Gratuito
Profile and account settings
Change your name and email, check your role and verification status, pick your language: all from Settings, on your own.
- Gratuito
Menu QR Code: download yours and build print materials
Every venue has a menu QR ready to download in PNG and SVG. From Bistro onward the guided PDF editor unlocks: build branded table tents, window stickers and social posts in 5 steps.
- Gratuito
Welcome to Carteia
What Carteia is, who it's for, and what you can put online on day one: a multilingual digital menu, a QR code on the table, reservations and your venue's public page.
- Gratuito
Managing the menu, categories and dishes
How you build your venue's digital menu: categories, dishes with photos and prices, allergens, variants, wine and beer list, daily specials.
- Gratuito
Reservations: a full dining room, zero missed calls
Carteia handles reservations in two levels: simple table requests (all plans) to receive requests from your public menu and confirm them by hand, and Advanced Booking (from Ristorante) with real-time availability, per-shift capacity and a live floor plan.
- Gratuito
Plans and credits: the complete guide
All Carteia plans side by side, what they cost, what they include and how credits power the AI features, PDFs and emails.