Map your dining room once
Set up rooms, tables, capacity and layout. The plan mirrors your real floor — and from that moment on, it drives the service.
LIVE Floor Service · from Ristorante
Every idle table is a cover you're not cashing in.
On a busy Saturday night the room looks packed, but two tables have sat empty for ten minutes and nobody on the floor knows. With Carteia's LIVE floor plan you see at a glance who's seated, who's on the bill and which table is about to turn over — on every device, no refresh, in real time.
Live Service
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Without a live floor plan, covers slip away in silence.
The line out front keeps growing, guests walk off, yet inside two tables have been idle for fifteen minutes because nobody updated the status. The host shouts names across the room, the till has no idea what's turning, and every minute a table sits empty is money walking out the door. This isn't a staffing problem — it's a visibility problem.
What changes from day one
Real time
every table's status synced across all your team's devices
1 tap
to seat a walk-in guest the moment a spot opens up
+turns
more table turns by recovering the idle tables you couldn't see
02The solution in action
A floor plan that works while you serve.
Your whole team sees everything in real time
Free, seated, on the bill, being cleared: every status change shows up instantly on the phones and tablets of floor, till and kitchen. No more chasing each other to find out how the room is doing.
Walk-in queue handled in one tap
Guests waiting outside go straight into the queue. When a table frees up, you seat them with a single tap and the notification fires automatically. No more shouting names across the room, no more guests standing around wondering when it's their turn.
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How it works, plan by plan
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1 · Rooms and tables (free on every plan)
Even on the free plan you can set up spaces, capacity and covers by time slot. It's the structure of your digital dining room.
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2 · From Ristorante: the floor plan goes live
You unlock the floor plan with reservation-to-table assignment and LIVE Service with real-time status and a walk-in queue. Carteia even suggests the best table match for each turn.
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3 · Your whole team in sync
Floor, till and kitchen all read the same status in real time, from any device, no page refresh. Service stops depending on whoever's on shift remembering everything.
"On Saturdays we squeeze in two or three extra turns just because we can see straight away which table has freed up."
{{TESTIMONIAL_1}} — host, restaurant
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Plan and pricing
LIVE Floor Service starts with the Ristorante plan.
Setting up rooms and tables is included free on every plan. The live floor plan with reservation assignment and real-time LIVE Service unlock with the Ristorante plan — the plan built for anyone who wants a dining room that truly hums.
Turn on Floor Service with RistoranteLIVE Service unlocks with the Ristorante plan. Basic room and table setup is always free.
All plans (free): rooms, tables, capacity and covers by time slot.
From Ristorante: live floor plan with reservation assignment + real-time LIVE Service.
Walk-in queue included: seat waiting guests with a single tap.
Instant sync across all your team's devices, no refresh needed.
05Frequently asked questions
Which plan do I need for LIVE Floor Service?
The Ristorante plan. Room and table setup — spaces, capacity, covers by time slot — is free on every plan, including the starter one.
Do table statuses really update in real time?
Yes. Free, seated, on the bill and being cleared all sync in real time across every team device the instant the status changes, with no page refresh.
Can I manage walk-ins without a reservation system?
Yes. LIVE Service has a dedicated walk-in queue: add whoever's waiting, and when a table frees up you seat them in one tap. No paper lists, no confusion.
Is the floor plan linked to reservations I've already taken?
Yes. From the Ristorante plan the floor plan assigns reservations to tables and Carteia suggests the best match for each turn, so you never lose a booked cover.
Does it work for a pizzeria, pub or bar too?
Yes. The Saturday-night pizzeria, the pub with the match on TV: spot free tables in a glance and run the queue without chaos, whatever your venue's format.
Stop losing covers on tables you could be turning.
Turn on LIVE Floor Service with the Ristorante plan and turn every idle table into a new seating.