The database builds itself — you do nothing
Every booking, event or order automatically creates the customer profile: visit history, estimated value, no-shows. The address book starts right from the Bistro plan — no spreadsheets, no manual imports.
Marketing · from Ristorante
You're losing the guests you already won.
Carteia builds your customer database on its own from bookings, events and orders, then lets you send email and WhatsApp that bring people back to the table — with an AI assistant that writes the messages for you in seconds.
Email · WhatsApp
See you Friday: new seasonal menu and a glass on us.
Returning covers
01
A guest who comes once and never returns is a guest you paid to hand to the competition.
You don't have a structured customer database, you don't know who vanished months ago or who's one visit away from becoming a regular. Your only marketing is hoping they remember you on Google — while the pizzeria across the street fires off its Friday WhatsApp and packs the house. Every week you stay silent is revenue you leave on the table.
What you get from day one
Automatic
a customer database built from bookings, events and orders — zero manual work
AI included
an assistant that writes email and WhatsApp for you (from Ristorante)
One hub
email and WhatsApp run from the same panel, no tool-switching
02The solution in action
From one-night guest to the customer who comes back every month.
AI writes the campaign in under a minute
Describe the occasion — new menu, evening event, a slow Thursday — and the AI assistant generates ready-to-send email and WhatsApp, in the right voice for your place. From the Ristorante plan: 6 credits per generation.
Covers come back and you measure the results
Win back guests who haven't been in a while, reward regulars with a personal message, fill the quiet nights. The system tracks who returned after every send, so you know what actually works.
03
How it works, plan by plan
01
1 · CRM from Bistro: the address book fills itself
From the Bistro plan your customer address book populates automatically from bookings, events and orders, with full history and an estimated value for every guest.
02
2 · AI assistant from Ristorante: write a campaign in a minute
From the Ristorante plan you unlock the assistant that generates ready-to-send email and WhatsApp. Each generation costs 6 credits. Sending email costs 1 credit per 10 emails — next to nothing for every cover you bring back to the table.
03
3 · Full hub from Insegna: everything in one place
From the Insegna plan you open campaign creation and sending, automations, saved templates, WhatsApp integration and a unified inbox. Run it all from a single hub without ever leaving the platform.
"One WhatsApp on Thursday and Friday night is packed. Those tables used to sit empty all week."
{{TESTIMONIAL_1}} — owner, pub
04
Plan and price
The address book starts at Bistro. The AI at Ristorante. The full hub at Insegna.
No extra fixed fee for marketing: you pay credits only for what you use. The automatic customer address book is included from the Bistro plan. The AI assistant that writes your campaigns switches on from the Ristorante plan. The complete marketing hub — campaigns, automations, WhatsApp, inbox and templates — is available from the Insegna plan.
Turn on Marketing with RistoranteCredits cover AI generations and email sends. The core address book is included with no credits from the Bistro plan.
From Bistro: an automatic customer address book built from bookings, events and orders.
From Ristorante: an AI assistant that writes email and WhatsApp (6 credits per generation).
Email sending: 1 credit per 10 emails — the lowest cost on the market for the channel.
From Insegna: a full marketing hub with automations, templates, WhatsApp and a unified inbox.
05Frequently asked questions
Which plan lets me send email and WhatsApp campaigns?
The AI assistant that writes campaigns starts from the Ristorante plan. The complete marketing hub — campaign sending, automations, templates, WhatsApp and inbox — opens up from the Insegna plan.
How much does it cost to send an email campaign?
Sending email is cheap: 1 credit per 10 emails. Generating a campaign with the AI assistant costs 6 credits. You bring a guest back to the table for next to nothing.
Do I have to build my customer database by hand?
No, it's all automatic. From the Bistro plan every booking, event or order creates and updates the customer profile: visit history, estimated value, no-shows. Zero manual work.
Can I send WhatsApp messages as well as email?
Yes. From the Insegna plan the marketing hub includes WhatsApp alongside email, all from the same panel. Run email and WhatsApp without jumping between different tools.
Does it work for bars, pubs and pizzerias too — not just restaurants?
It works for any venue. The pub's Friday WhatsApp, the pizzeria's new-menu email, the bar's promo message: fill the slow nights whatever your format.
Every guest you've already won is worth double — if you call them back.
Turn on Marketing with the Ristorante plan: let AI write the messages for you and watch the covers come back.